CERTIFICATIONS

-CERTIFICATIONS
CERTIFICATIONS 2018-01-31T12:32:14+00:00
  • Introduction to the BPO/KPO Industry
  • English Language Proficiency
  • Ms Office Tools
  • Personal Effectiveness Principles and Techniques
  • Essentials of Customer Handling Skills and Knowledge
  • Essentials of Process Handling Skills and Knowledge
  • Help Desk and Tele-selling Proficiency
  • Basics of Computer
  • Internet and Browsing Skills
  • Cognitive Skills
  • Professional Conduct
  • Cultural Sensitivity
  • Professional Conduct
  • Ms Project Essentials
  • Business Communication (Physical)
  • Business Communication (online)
  • Leadership skills
  • Business Etiquette
  • Ms Project Advanced
  • Business Succession Planning
  • Lean Process and Six Sigma
  • Emotional Intelligence
  • Change Management
  • Facilitation Skills
  • Train-the-Trainers
  • Presentation Skills
  • Public Speaking
  • Measuring Results from Training
  • Negotiation Skills
  • Proposal Writing
  • Sales Fundamentals
  • Overcoming Sales objection
  • Presentation Skills
  • Public Speaking
  • Employee Recruitment
  • Human Resource Management
  • Employee Motivation
  • Business Succession Planning
  • Job Search Skills
  • Performance Management
  • Essentials  of Finance, Accounting & Statistics
  • Debits and Credits
  • Accounting Principles,
  • Chart of Account, Depreciation and Break Even Point
  • Accounting Basics
  • Glossary of Finance and Business Terms
  • Payroll Accounting
  • Accounting Equations
  • Account Receivable
  • Adjusting Entries
  • Bonds Payable
  • Cash Flow Statements
  • Financial Ratios
  • Financial Accounting
  • Account Generator in Order-to-Cash Processes
  • Procure to Pay Processes
  • Knowledge OF Transaction-Based process
  • Getting Organized
  • Getting It All Done On Time
  • Special Tasks
  • Empowering Yourself
  • Working in Teams(Interpersonal Skills)
  • Taking Care of Yourself (Ergonomics)
  • Knowledge of Important Transaction Services Client Verticals
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