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  • info@bpoacademynigeria.com

    Our Core Values

    OUR CORE VALUES

    Our Core values have shaped the culture and defined the character of our company, guiding how we behave and make decisions:

    Integrity: We write what we do and do what we say. We inspire trust by taking responsibility, acting ethically, and transparently.

    Client Value Creation: We deliver consistently exceptional services to our clients while creating long-term, win-win relationships and focusing on execution excellence.

    Stewardship: Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are, and meeting our commitments to all internal and external stakeholders.

    Excellence: At BACAN, it's more than a word. It's a way of doing business. We expect nothing less from ourselves and we deliver for our clients.

     

    OUR OFFERING

    • We provide professional training for the contact centre and the BPO industry. We prepare candidates for the rigorous certification process of the OSCI world class certification. We also give specialized training to the candidates in line with the nature of call centres they are going to work in.
    • We offer human resource outsourcing services by deploying and managing certified candidates in call centres and other BPO companies needing their services.
    • We recruit and train for companies on demand with a lead time of 5 weeks before deployment.
    • We offer consultancy services to companies going into the BPO industry in the areas of feasibility studies, managing their entire process including human resource.